APM: monitoring your systems

Acknowledge Proactive Monitoring allows you to closely monitor your organisation’s ICT systems.

Systems

APM is widely used and can always monitor the following systems:

  • ActiveMQ
  • Apache Tomcat
  • AppDynamics
  • Applications/API’s
  • Barracuda Spam Firewall
  • Citrix
  • Databases
  • Datacore SANsymfony
  • Docker
  • Hypervisors
  • IBM Tivoli
  • IBM Websphere
  • Kaspersky Anti-Virus
  • Mailman
  • Management systems for servers and endpoints
  • Microsoft Exchange
  • Microsoft Hyper-V
  • Microsoft Intune
  • Microsoft Office 365
  • Network equipment
  • Nutanix prism
  • Plesk
  • Postfix
  • Printers/multifunctionals
  • Public cloud environment (Azure, AWS)
  • Qmail
  • Ruckus Spot
  • Salesforce
  • SAP Hana
  • Servers (virtual and physical)
  • Skype for Business
  • Storageplatforms
  • Symantec Brightmail Scanner
  • Technical equipment for data centres, such as a Universal Power Supply
  • Unitrends
  • Veeam
  • VMWare vCenter
  • Web applications/websites

Network equipment

APM always supports the following network equipment brands or types:

  • 3Com
  • Alcatel
  • Alteon
  • Arista Networks
  • Allied Telesis
  • Avaya
  • Barracuda
  • Brocade Fiber
  • Checkpoint
  • Cisco
  • Cisco ASA
  • Cisco WLAN Controller
  • Dell
  • DrayTek
  • Enterasys Networks
  • F5 Networks
  • Firebox
  • FortiGate
  • FortiMail
  • Halon Appliance
  • HP
  • HP Comware
  • Huawei
  • Juniper
  • Meraki Cloud Managed
  • MikroTik
  • Netgear
  • NetScreen
  • PaloAlto Networks
  • pfSense
  • SonicWALL
  • Sophos
  • Trapeze
  • VyOS

Status indicators

Specific indicators are dependent on the server role and the installed software (application, database, platform). In any case, APM allows you to monitor network equipment, servers, and databases.

Network equipment

  • CPU usage
  • Memory usage
  • Network interfaces (data in/data out, speed, up/down)
  • Sensors (power, temperature, cooling system)
  • Uptime

Servers

In addition to this, specific indicators are dependent on the server role and installed software (application, database, platform). APM can also monitor the status of a cron job on a webserver or the dozens of characteristics of a Windows SCCM server.

  • Number of TCP connections
  • Antivirus status
  • Most important processes and services
  • CPU (load, usage)
  • Disk IO (usage, speed, IO-wait, queue depth)
  • File system
  • Memory (usage)
  • Network interfaces (data in/data out, speed, up/down)
  • Patch-status
  • Uptime

Databases

  • Whether primary keys are present
  • Database size
  • Deadlocks
  • Memory usage
  • Processes
  • Replication status (clusters)

Technology equipment

Data centres and technical spaces contain a lot of hardware. Among others, APM can monitor the following:

  • Airconditioning
  • AKCP SensorProbe
  • Blade Enclosure
  • Citrix Access Gateway
  • Citrix NetScaler
  • Dell iDRAC
  • Dell Modular Blade Chassis
  • Dell PowerEdge
  • Eaton PDU
  • ESX Node
  • HP iLO Board (ook iLO2 t/m iLO5)
  • Raritan
  • Rittal CMC
  • Siemens
  • UPS

Servers

APM can monitor several servers, whether it is stand alone or in a cluster:

  • IBM i-series (AS 400)
  • Linux
  • Windows

Databases

APM can monitor the following types of databases, whether it is stand alone or in a cluster:

  • Elasticsearch
  • IBM DB2
  • Microsoft SQL Server
  • MongoDB
  • MySQL
  • Oracle
  • PostgreSQL

Cloud environments

APM can always monitor the following public cloud environments:

  • Amazon Web Services
  • Microsoft Azure