Maps are powerful visualisations that show the status of coherent systems in a comprehensive monitoring dashboard. As a result, IT specialists and stakeholders that lack technical knowledge gain more insight. This makes maps an essential part of Acknowledge Proactive Monitoring.
Technical maps are based on a technical drawing or network diagram. When you place status indicators on this, you get a visual status overview. Maps that are focused on functionality, business processes, and services use, for example, the layout of a business proces or a map of a factory floor as a foundation. You can find merged indicators that show the status of a group ICT systems. The monitoring dashboard shows instantly whether all lights are green for your organisation’s primary production processes.