Time savings and flexibility for I-team Global

Acknowledge deploys a smart combination of solutions at I-team Global, allowing them to focus on their core business.

Innovative I-team Global is a global family of innovative cleaning and distribution partners. They are committed to providing the industry with high-quality, intelligent and convenient cleaning machines, products and utilities. Started in 1992, they now count more than 200 employees worldwide.

Pollution and frustration

Previously, I-team Global purchased products directly from Microsoft through the old Advisor model. This was very time consuming and taxing on the credit card limit. Because each product required a separate license, it created a pollution of many notifications in email boxes. I-team Global employees became frustrated and spent a lot of time dealing with these emails. Thus, the internal workload continued to grow.

Smart integration

To combat frustration and save time, we guided I-team Global to a flexible and clean solution. By cleverly integrating various Microsoft programs, such as Microsoft 365, with Cloud Solution Provider (CSP), I-team Global can scale up and down in the number of licenses directly with distributor Copaco. I-team Global now has a flexible and solid base, no longer inhibiting global growth. The mailboxes no longer overflow with notifications and up- and downscaling at lightning speed saves 70% of time. Moreover, customers can be better supported thanks to 24/7 availability of the right data.

A strong foundation

I-team Global no longer has to worry about peripheral issues and is now focusing on further conquering the world with its innovative cleaning products. From a clean and strong base and with more and more own people in the regions.